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Online Services

From April 2016 patients may view more of their medical record

Patients Online FAQs

Book, View, Renew Online

To use Online Services you must be registered at the practice. For legal reasons, Online Services are only available to patients aged 16 and over. Each patient must apply for themselves and we cannot accept applications on behalf of other family members.

How to register for Patient Access Online Services

Step 1:
Ask at your Reception for a registration form. This provides all the information you need to register to use the online facilities. We need to verify your identity at this stage so please bring suitable photo-id (such as a passport or driving licence) and evidence of your home address (such as a bank statement or utility bill):

Step 2:
CLICK HERE  to visit the Patient Access website(our service provider) and create your account.

Step 3:
Enter your personal registration details exactly as they appear on the registration form. If the information does not match, your registration will not be accepted. You have now created an account. Keep you security information and password safe.

Using your Online Services account you can

Book Appointments more information here

Order Repeat Prescriptions more information here

Online Medical Records Viewer

Patients may view parts of your medical record online, including:




From April 2016 you will be able to view more of your medical record

How to Change your Access Password
You must ensure that you keep your Access password and login information safe at all times. If you forget your password, or think someone else knows it, you will need to come to the surgery in person, with proof of your identity, showing the address we have you registered at. We will then cancel your registration and issue a new one. You will then need to re-register with the website as above.

Other Information
The system is hosted and managed by Egton Medical Information Systems(EMIS).  The practice cannot be held responsible if you are unable to logon to the system because of a problem with the internet or host server.


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